top of page

Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Desired Accessories By Cinsonya.

Shipment

Shipping processing time:

If we are experiencing severe weather conditions that may cause delays in shipment, we will contact you via email and/or phone.

All orders are processed and shipped within 1–2 business days. Orders placed after 5pm EST on Friday will  be processed and ship out on the upcoming Monday (excluding holidays). 

Shipping rates and delivery estimates

All orders are shipped via United States Postal Service. Shipping options for your order will be displayed at checkout.

USPS Ground Advantage 3–5 business days $5.75

USPS Priority Mail 1-3 business days $10.50

Free Shipping over $49

Desired Accessories By Cinsonya ships to all addresses within the US, US Territories.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Damages

Desired Accessories By Cinsonya is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental US at this time.

 

Incorrect Shipping Addresses

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Desired Accessories By Cinsonya will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

Desired Accessories By Cinsonya will not be liable for any packages left at your door, signed by someone else, missing or stolen.

 

Note: If you didn't receive your order, but the shipping carrier has reported that it was delivered to the correct address, please send us an email letting us know as soon as possible at:

desiredaccessoriesbycinsonya@outlook.com. 

We will file a claim with the shipping carrier on your behalf. Local law enforcement will be involved. Allow up to 21 days for the investigation to be completed. Once completed we will reach out to you regarding the next steps.

bottom of page