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Help Center

Everything you need to know

What payment methods do you accept?

We accept secure payment methods available through our Wix checkout. Available payment options will be displayed at checkout.

Do you offer same-day delivery?

  • No, same-day delivery is not currently available.

When will I receive my tracking information?

  • You will receive a Shipment Confirmation email with your tracking number once your order has shipped. Your tracking number should become active within 24 hours after shipment. You can track your package through the USPS website at www.usps.com,

How can I modify or cancel my order?

  • If you need to change or cancel your order, please contact us via Chat or email DesiredAccessoriesCareTeam@outlook.com as soon as possible, preferably within 24 hours of placing your order. We will make every effort to accommodate your request; however, changes or cancellations cannot be guaranteed once an order has been processed or shipped.

My package is lost. Can I get a refund?

  • If you need to change or cancel your order, please contact us via Chat or email DesiredAccessoriesCareTeam@outlook.com as soon as possible, preferably within 24 hours of placing your order. We will make every effort to accommodate your request; however, changes or cancellations cannot be guaranteed once an order has been processed or shipped.

What are your business hours?

  • Location business hours are Monday-Friday from 9:00am ET to 5:00pm EST excluding Holidays and Weekends. However, the Website is open 24hrs, 7 days a week.

What is your mailing address? 

Desired Accessories By Cinsonya

PO BOX 600985

St Johns, FL 32260

How can you be reached?

All inquiries/questions  sent via Email or Chat are responded to within 24 Hours.

Is there something we missed? Please get in touch with us.

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